Table of Contents
Privacy Policy
We believe in transparency. This policy explains how we collect, use, and protect your personal information when you use Octocharts.
Introduction
Who we are and why this matters
Welcome to Octocharts! We're committed to protecting your privacy and being transparent about how we handle your data. This Privacy Policy explains our practices regarding the collection, use, and disclosure of information when you use our market analysis platform.
Key Principle
We only collect data that's necessary to provide you with the best market analysis experience. Your trading strategies and personal insights remain private.
Information We Collect
What data we gather and why
Account Information
Basic profile data like name, email, and preferences to personalize your experience.
Usage Analytics
How you interact with our platform to improve features and user experience.
Device Information
Technical data about your device and browser for compatibility and security.
Preferences & Settings
Your customization choices, saved layouts, and notification preferences.
What We DON'T Collect
- • Your trading positions or portfolio balances
- • Banking or financial account information
- • Private messages or personal communications
- • Biometric data or sensitive personal identifiers
How We Use Your Information
Our purposes and your benefits
Platform Improvement
We analyze usage patterns to enhance features, fix bugs, and develop new tools that better serve your market analysis needs.
Personalization
Customize your dashboard, remember your preferences, and provide relevant market insights based on your interests.
Security & Safety
Detect suspicious activities, prevent unauthorized access, and maintain the integrity of our platform.
Communication
Send important updates, security alerts, and optional newsletters about market trends and platform news.
Data Protection & Security
How we keep your information safe
Encryption
All data is encrypted in transit and at rest using industry-standard AES-256 encryption.
Access Controls
Strict access controls ensure only authorized personnel can access your data on a need-to-know basis.
Secure Infrastructure
Our servers are hosted in SOC 2 certified data centers with 24/7 monitoring and security.
Regular Audits
Independent security audits and penetration testing to identify and fix vulnerabilities.
Your Rights & Controls
What you can do with your data
Contact Us
Questions about your privacy
Privacy Team
Direct line to our privacy specialists for data protection questions.
Data Protection Officer
Our DPO handles formal privacy requests and compliance matters.
Live Chat
Quick answers to privacy questions through our support chat.